BUSINESS

Home Centre ‘Most Admired Online Retailer of the Year’

December 13, 2017

HOME Centre, the largest home retailer in the Middle East, has received the coveted ‘Most Admired Online Retailer of the Year’ award at the 2017 Images RetailME Awards.

The honor recognizes Home Centre’s commitment to adding exceptional value for shoppers through its e-commerce platform, homecentre.com.

Médéric Payne, CEO of Home Centre, said: “We are honoured to receive this prestigious industry award that acknowledges the efforts of our entire team to provide a seamless omni-channel shopping experience for our customers, who are constantly seeking advanced and technology-driven options. At Home Centre, we take pride in strengthening brand loyalty through aligning all our offerings with the latest trends that sweep the home retail market.”

The retailer’s omni-channel strategy enables customers to shop anytime, anywhere via homecentre.com with its routinely updated desktop and mobile interfaces as well as state-of-the-art iOS and Android apps. In addition, the online portal offers a host of benefits, such as FastPay checkout, bookmarking of favorite items, 30-day easy return policy and convenient scheduling of delivery.

The brand has also amplified engagement with customers on its digital platforms with the introduction of augmented reality on iPhone’s newest operating system. This exciting feature allows shoppers to virtually preview furniture in their homes, view dimensions, see how products look from different angles and share images with friends and family ahead of making a purchase.

Furthermore, the brand was also identified as the best in its class by Siegel+Gale’s Global Brand Simplicity Index for the Middle East. The fact that Home Centre is the only retailer that made the top ten of the index testifies to the exceptional customer experience it provides. — SG


December 13, 2017
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