Lufthansa offers new and improved services for their lounge guests

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Travelers entering the Business Lounge. — Courtesy photo

WITH a large number of new and improved service offerings, Lufthansa wants to make the stay in the lounges as pleasant and entertaining as possible for their guests. Adaptable to content of the respective lounge location, LoungeNet is a free of charge platform exclusively accessible for guests providing general information on the forthcoming trip, such as airport information and current flight status.

In addition, the website also updates its discerning guests on special offers from the airline and partners for a tailored experience. For example, Lufthansa guests can download eJournals at no charge or view information on collecting and redeeming miles at Miles & More. In the "LoungeNet News" section, guests are informed about new products and offers in the lounges, such as the opening of new lounges or offerings in the spa facilities.

Lufthansa LoungeNet has also collaborated with tintyoga.com, a multilingual yoga website that brings together the world’s leading teachers on a single platform. All lounge guests have access to yoga relaxation exercises via the LoungeNet, which are adapted to the conditions in the lounge. Through a link the guests can watch practical application videos for neck and back pain as well as exercises to prevent jetlag, which can easily be replicated in an armchair of the lounge.

In cooperation with Konica Minolta, Lufthansa has been offering a free print and copy service in all lounges in Frankfurt and Munich for several months now. Lounge guests can send their documents to print@lh-lounge.de and in return receive a PIN code with which they can initiate printing on the respective printer in the lounge. This service has been available in all lounges in Germany since last November, which is soon to be available in the Middle East and other markets.

Furthermore, business travelers with a layover in Frankfurt will have access to the spa service in the Senator- and First-Class-Lounge in the departure area B. The spa, run by the CHI-MAS Institute provides special offers on treatments such as manicure, pedicure, facials and various massages including hot stone, sports, head and the traditional Thai massage for travelers who want to relax and need a little "break". — SG


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