BUSINESS

Garuda Indonesia continues to fly high!

March 19, 2018
Denni Karnabi Ibrahim
Denni Karnabi Ibrahim

WITH the Haj season fast approaching, Garuda Indonesia, the flag carrier of the country which has the largest Muslim population in the world, is all set to provide the best in-flight and highly efficient ground services to some 170,00 Indonesian pilgrims who will perform Haj this year.

In an interview with the Saudi Gazette, Denni Karnabi Ibrahim, said during his first day (March 14) in office as the newly appointed Garuda Indonesia General Manager in the Kingdom of Saudi Arabia, Middle East and Africa region, that he is planning to extend Garuda network from Saudi Arabia to beyond Jakarta covering Garuda Int’l network. Garuda is currently flying direct to Jakarta, Medan, Ujung Pandang, Balikpapan, Surabaya and Solo City from Jeddah and Madinah.

Graduated from Mercubuana University in Economic & Marketing, he has over 25 years of experience with Garuda Airlines. He joined in the year 1993 as IT expert and later moved to Commercial department. Before coming to Saudi Arabia he was serving as senior manager in Garuda Cargo. His assignment as senior manager Haj and Umrah operation in Jakarta along with cargo and Senayan City operation head made him an ideal choice for Saudi market.

Denni’s priority is to enhance the partnership with Saudi Arabia Airlines as a Sky team member and provide network to Saudi Arabian airlines in Far East via Jakarta while expanding Garuda in GCC with Garuda/Saudia code-share partnership.

He will be targeting outbound tourism from Saudi Arabia to Indonesia as Garuda is directly flying to multiple destinations in Indonesia as part of its MEA expansion plan. Garuda will explore possibilities to operate direct flight from Riyadh to Jakarta, the new general manager added.

Garuda aims to provide its passengers with the best in-flight experience with Indonesian hospitality with the youngest fleet in the sky. Saudi Arabia and GCC are core of the airline's future plan to further expand its network globally, he remarked.

And like the proverbial saying "the proof of the pudding is in the eating", Garuda Indonesia showed that it has passed a series of litmus tests that comfortably earned the national carrier of Indonesia a rightful place in the sun, so to speak.

The airline, Indonesia's biggest, accounted for 44 percent of domestic flights, up from 39 percent a year ago. Its international flights also captured 28 percent of the market, increasing from 21 percent a year earlier.

The airline would continue to improve the efficiency of its fleet as evidenced by its continuous expansion program both in terms of networks and fleet revitalization program, in line with Garuda's effort to keep pace with the industry's rapid growth in both the domestic and regional market, as well as helping to sustain Garuda's core business and market share as a full-service carrier.

No doubt, Garuda Indonesia's resolute plan of further expansion through efficiency and services is paying off. Its signature "Indonesia Hospitality" which puts more emphasis on guest's "five-touch points" or five senses satisfaction earned the company the much coveted "The World's Best Cabin Crew”, “best economy class service” “five star airlines and series of other airlines’ Awards. — SG


March 19, 2018
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