BANK AlJazira bagged three International awards as part of the global competition for Contact Centers in the Middle East, Europe and Africa for 2018 organized by Contact Center World, held recently in Berlin, Germany.

The awards for three categories of the competition are Gold Medal and First Rank in the Best Customer Service, Silver Medal for the Best Contact Center. On the individual level, the Best Contact Center Manager was awarded to Turki AlMuharib, Bank Aljazira’s Head of Phone Banking Services.

These awards confirm Bank Aljazira’s commitment to provide the highest standards and quality of service to its customers, and a continuation of success of its “Aljazira phone” during the past years, which in turn highlights BAJ pioneering position in the field of customer service. — SG