THE Saudi Ground Services Company (SGS), the leading ground handling services provider across all the kingdom’s airports, has started implementing (INFORM) system, in conjunction with the second operation phase and with the addition of 5 more new local destinations at the new King Abdulaziz International Airport.

As a result, SGS began using modern technology to develop its operations, the system serves the station and ramp staff in terms of operation management and scheduling of employees. Moreover, it organizes the administrative effort and helps in completing the tasks at the specified times.

Abdulrahman Al-Omi, SGS Director, Jeddah Business Unite, said: "The implementation of INFORM has been completed at the KAIA Terminal 1 (Jeddah new airport). This is the first step in a series of new applications to cope with the new airport and the increasing number of flights. INFORM system facilitates the scheduling of staff and equipment on flights and follows the variables of arrival and departure of flights accurately and thus contribute to operational efficiency utilizing resources in a professional manner.”

"With the increasing number of flights at the new airport, we are always ready to provide state of the arts ground handling services with international standards, where the capabilities of the employees have been developed with a new vision to cope with the transformation phase," he added.

It is worth mentioning that after the successful experience of Inform during Hajj season, the company applied it at the new KAIA airport and planning implementation road map in the rest of the Kingdom's airports where SGS operates. — SG