BUSINESS

Mobile accounts for 47% of transactions in Middle East, Africa

September 25, 2018
mobile share
mobile share

JEDDAH —

Mobile accounts for 47 percent of transactions in Middle East, and Africa (MEA), a rise of 41 percent from a year ago, Criteo, the advertising platform for the open Internet, said in its Q2 “Global Commerce Review” released on Tuesday. The report said for retailers who actively promote their shopping apps, mobile transactions represent 59 percent of all transactions.

In MEA, the conversion rate on shopping apps is 6 times higher than on mobile web.

Retailers with a brick-and-mortar presence, on average, tend to fall behind their online-only competitors when it comes to capturing in-app demand.

The report analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries and found that shoppers continue to embrace mobile web and smartphone app technology for purchases, especially among pure-play online retailers.

Michele Iozzo, Managing Director for the Middle East & Africa, Criteo, said, “mobile continues to command a higher share of the online transactions pie driven by high smartphone penetration across the MEA region. The study has revealed a year-on-year increase of the share of In-App Transactions for retailers who promote their shopping app, proving that it isn’t enough to just launch an app, but it should also be supported with a promotional strategy. The need to understand the nuanced browsing and purchasing patterns of customers on mobile is thus imperative if retailers want to benefit from the upcoming holiday season.”

The report further said shopping app success hinges on smart promotion.

Globally, mobile dominates among retailers that promote their shopping apps. Criteo tracked a 30 percent year-over-year increase in the share of in-app transactions among these retailers.

Online-only retailers continue to outpace traditional retailers (when both promote shopping apps), it added.

For online-only retailers who promote their app, a full 31 percent of transactions come from the in-app purchase channel.

Brick-and-mortar retailers that promote a shopping app see fewer in-app transactions (21 percent) compared to pure online players, highlighting the opportunity for these retailers to further integrate app technology into shoppers’ experience before, during and after they visit a physical store. — SG


September 25, 2018
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