Abdulhadi Al-Rizqi
Okaz/Saudi Gazette
TAIF — The Saud Electricity Company has fixed glitches that marred its e-payment service through the Saudi British Bank (SABB).
Clients all over the Kingdom, except north Jeddah, Madinah, Tabuk, Abha, Baha, Jazan and Najran, are able to have full access to payment services via the e-payment service provided by SABB.
The improved e-service will enable clients to pay their electricity bills wherever they are without being constrained to a geographical location. It will also expedite the payment process and offer a more direct approach between clients and service providers.
The electricity company will provide all its clients who use the e-service a new account and delete their old accounts. The new accounts will offer more efficient services in issuing bills and processing payments. The company will send out new account numbers by March to all its users via text messages. Users must then activate their new accounts and their old ones will be automatically deleted.