Zain Anbar

Okaz/Saudi Gazette

JEDDAH — With the rise in the number of businesswomen, Jeddah Municipality’s female section opened its online portal for licensing and inquiries.



Jeddah Municipality female section supervisor Arwa Al-Aama said the section was established in 2010 to facilitate the processes between businesswomen and the municipality.



“Women can contact us through our website without the need to be physically present at our offices. This year alone, we responded to 2,444 inquiries. The users of our website have the option to rate our services in order for us to work on improving ourselves,” said Al-Aama.



Jeddah Municipality female section Customer Service Supervisor Mariam Abu Al-Ainain said the section has processed 1,480 service requests in the past three months.



“We serve our users and all inquirers within eight minutes and offer the necessary technical support needed. Our online services are numerous and include issuance of license for events. So far, we have issued 1,000 event licenses for various commercial businesses,” said Al-Ainain.



“Last year, we issued 886 licenses for new businesses through our online service. We also issue Productive Families licenses online without the need for a social insurance card as was the case earlier. Even our physical office is equipped with self-service screens,” said Al-Ainain.



Al-Aama added behind each e-service, a committee reviews all requests and applications.



“The Ministry of National Economy and Planning will issue a projection of the needed industries and businesses in the job market. Currently, women are opening nurseries and day care businesses as there is a rising demand for child care services,” said Al-Aama.