Kia Motors Corporation conferred on the maintenance department of Al-Jabr Trading Company the “Kia Best Dealer for Customer Satisfaction and After-Sales Services in the Middle East and Africa Award” at a ceremony held in Johannesburg, South Africa recently.
The award demonstrated Al-Jabr Trading Company’s commitment to provide an exceptional service for all Kia customers in Saudi Arabia.
Omar Al-Jabr, Maintenance Vice President in Al-Jabr Trading Company, said the award “is an important addition to the set of awards obtained by the company during the last period, including the ‘Best Agent’ for three consecutive years and the ‘Best Kia Sales Agent in the Middle East and Africa’.”
“Our team members are the true value of our company, so it is our priority in Al-Jabr Trading Company to keep training and developing our staff and technical team in particular,” he added.
Al-Jabr further said “our commitment to accurate and rigorous international quality standards, which we apply in sales and after sale services outlets, is the fundamental basis of the excellence in Al-Jabr Trading team performance.”
“There is no doubt that customer satisfaction is at center stage to this unique team members’ interest, who manage and work in our company branches all over the Kingdom.”
Al-Jabr Trading Company had won branches Platinum Award “for Kia dealers who apply Kia excellence criteria”, Excellence Award for spare parts marketing and promotion, Excellence Award for developing new spare parts products, awards for implementation of customer satisfaction activities and after sale services, Excellence Award in spare parts sales, and Excellence Award in the development of marketing original spare parts sales. — SG