24-hour Haj hotline to answer pilgrims’ queries


Makkah — The Ministry of Islamic Affairs, Call and Guidance has assigned a 24-hour helpline 800-245-1000 during Haj season to answer the queries of pilgrims.

A statement from the Saudi Press Agency said 128 Islamic preachers will be available to answer queries.

Through this service, the ministry aims to offer awareness and guidance to pilgrims. It said the preachers will be available to provide information on any Haj ritual.

Fifty-nine telephone lines will be dedicated to the service, 24 in Makkah, six in Madinah and 29 in Mina, Muzdalifah and Arafat.

The lines will operate based on the telecommunications relay service, that receives the call directly and transfers to the next line if there’s no answer. — SPA