Diebold Nixdorf next-generation banking solutions

October 09, 2019

DUBAI – Diebold Nixdorf, a global leader in driving connected commerce for the banking and retail industries, has launched DN Series, a family of self-service solutions designed to anticipate the needs of a progressively transforming financial industry in the Middle East.

Having successfully piloted the implementation of the solution across 18 financial institutions in 13 countries, including leading global banking brands like the Fifth Third Bank and BNL Gruppo BNP Paribas, Diebold Nixdorf has introduced its cutting-edge range of DN Series to the UAE and in the Middle East markets. This holistic, digitally-connected line of ATM solutions is built upon a software and services-driven model that provides a modern and personalized experience for consumers, while delivering maximum efficiency and simplicity to financial institutions.

“Customer experience is at the core of our business,” said Habib Hanna, Diebold Nixdorf managing director, Middle East. “With over 100 years of legacy and experience, we understand the needs of our customers and are committed to provide them with best-in-class solutions. It is also testament to how we keep abreast with the rapidly changing times and technologies in the banking and financial industry, gain competitive advantage and achieve business success.”

A recent study from industry research firm RBR shows the durability of the ATM channel in an increasingly diverse payments environment. “The self-service channel continues to play a crucial role in financial institutions’ long-term strategies,” said Dominic Hirsch, managing director, RBR. “With 96 billion cash withdrawals made at ATMs last year at a value of $13 trillion, our data indicates that ATMs will remain a vital banking channel for the foreseeable future.”

The DN Series further extends Diebold Nixdorf’s position as market leader by enabling multiple capabilities that benefit consumers and support financial institutions’ efforts to transform their branch environment:

• Powered by DN AllConnect ServicesSM, the DN Series provides seamless connectivity by leveraging IoT technology with big data and machine learning to drive improved availability and performance.

• Integrating the DN VynamicTM software suite, the DN Series can interface with mobile devices and perform modular field upgrades to more digital-native features, such as NFC and biometrics, setting it apart from competitors. This is especially relevant as the ATM channel has become one of the most heavily used digital channels.

• The DN Series offers the most reliable cash and media engines with the highest note capacity and smallest footprint in the industry, enabling unmatched cash management capabilities driven by Diebold Nixdorf’s proprietary recycling technology.

• Introducing advanced design and software, the DN Series improves security through premium anti-skimming options, encrypted communication protocols and rapid response services – helping ensure that people, data, assets and brands are protected.

At its core, the DN Series represents Diebold Nixdorf’s comprehensive transformation strategy, DN Now, to further leverage the company’s global scale, promote operational simplicity and ensure consumer centricity. This streamlined solutions portfolio also provides a simplified investment for customers via an optimized supply chain and reduced servicing complexity.

Following the product launch earlier this year, the DN Series 200 model ATM was awarded the prestigious Red Dot Award: Product Design 2019. The DN Series 200 stood out from the other 5,500 products in the competition because of its outstanding design and user experience. The Red Dot Award is one of the world's largest design competitions. — SG

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