Okaz/Saudi Gazette

JEDDAH — Saudi Arabia’s embassy in Dhaka, capital of Bangladesh, said that the Musaned electronic system to obtain visa for domestic workers protects the contractual rights of both the parties.

“Ever since the resumption of introducing visas for Bangladeshi domestic workers, the embassy has been keen to receive and complete processing of all requests for domestic workers on the same day, and this is after considering the urgent need of Saudi families for domestic help,” the embassy said in a statement.

The embassy called on Saudis to apply for visa for domestic workers through the official Musaned platform, and to conclude contract with Saudi recruitment offices that are linked to their Bangladeshi counterparts so as to protect the rights of the parties involved in the contract.

Saudi Arabia introduced Musaned online portal designed to facilitate the direct hiring of foreign domestic workers to the Kingdom.

Musaned was described as a unified transparent system that allows the Ministry of Human Resources and Social Development (MHRSD) to monitor the contracting process between citizens and recruitment offices.

It specifically allows for the issuance of an electronic contract to be signed between the worker and the employer and provides a hotline and center for resolving workers’ complaints.

It also holds training program to domestic help on how to lodge grievances and facilitates the issuance of a SIM card, which includes the guidelines and the hotline number, to all domestic workers upon their arrival in the Kingdom.