RIYADH — The collection call center at the Real Estate Development Fund has won an award for the 2021 government support services category at the level of the Middle East and Gulf Cooperation Council (GCC) for Arab States.

The CEO of the fund Mansour bin Madi received the award during the annual ceremony for call center awards held by INSIGHTS in Dubai, the United Arab Emirates.

Spokesperson of the fund Hmoud Al-Osseimi said that this achievement was an extension of previous international accomplishments to serve beneficiaries. The award is also a recognition for the strategic approach of the fund in offering its services easily, he said, adding that the achievement was the result of teamwork in the fund to realize the highest satisfaction rate among beneficiaries.

Al-Osseimi said that this award was also a result of what the fund enjoyed in terms of human capital, in addition to the developed capabilities and high technologies that contributed to building up an advanced communications center.

The fund trains and qualifies its personnel to deal with the clients, he said, noting that the fund has an evaluation and performance indicator according to the international standards. — SPA