Saudi Gazette report

MAKKAH – The Ministry of Hajj and Umrah has penalized a number of companies and establishments that were licensed to serve domestic Hajj pilgrims during the last Hajj season for their failure in offering the contracted facilities and services. The penalties included suspension of their licenses and slapping of fines.

The committee for examining violations of service providers of domestic pilgrims at the ministry took the punitive measures against the service providers which committed violations in offering the best possible services for the domestic pilgrims.

The punitive measures were taken in line with the provisions of the law and executive regulations governing the provision of services for domestic pilgrims. The committee has completed the work assigned to it for the last Hajj season.

The ministry had instructed the service providers to refund the money received from the pilgrims for the services that were not properly made available to them.