Utility bill payment system to be revamped

The Saudi Arabian Monetary Agency (SAMA) has enlisted business software leader SAP to revamp SADAD.

November 13, 2013

 


 


RIYADH – The Saudi Arabian Monetary Agency (SAMA) has enlisted business software leader SAP to revamp SADAD, the Kingdom’s national Electronic Bill Presentment and Payment (EBPP) back office systems.



SADAD enables citizens and expats to pay a wide range of bills at all of Saudi Arabia’s banks.



The project will see SAP deliver its first Enterprise Resource Planning (ERP) project for a central bank in the Middle East and North Africa (MENA) region.



SAP’s system encompasses Financial and Human Resource Management capabilities, as well as Business Intelligence and IT Service Desk Support. The end result aims to provide a seamless integration of information and processes between all SADAD divisions.



Linking with SADAD enables billers to collect their payment electronically through all the banking channels in the Kingdom, which includes 9,435 ATMs, 1,442 bank branches, as well as phone and internet banking. This enables anyone to use SADAD without pre-registration, anywhere in the world.



“SAP is honored to contribute to the improvement of SADAD, which is already doing a magnificent job providing Saudi residents with an extremely effective and flexible service,” Ahmed Al-Faifi, Managing Director, SAP Saudi Arabia, was quoted as saying by CPI Financial on Wednesday.



“SAMA understands the value of innovation and continual improvement and, together, I am confident we can build a platform that can deliver on all fronts, both now and well into the future,” he said. — SG


November 13, 2013
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