JEDDAH — King Fahad Medical City (KFMC) has signed a contract with Epic, a widely-used and comprehensive health records system, as part of its strategic objective to provide top quality and technologically advanced healthcare through the best utilization of resources. Such a step is essential to meet the requirements of the National Transformation Program 2020 and Saudi Arabia’s Vision for 2030.

“Implementing Epic is an important step towards our vision to provide care that meets top international standards,” said Dr. Fahad S. Al-Ghofaili, the CEO of KFMC. “It’s going to be a large project, and we’re building our team of experts who will expand our system across the Kingdom.”

Patients will benefit from the use of MyChart, a portal that allows patients and their designated caregivers to access their health information, communicate with providers, schedule appointments, and pay bills using an app or webpage on their phone or computer.

“Presenting our patients with a mobile tool to access their medical records and communicate with their providers is a key step in our journey to continue to provide the best possible patient experience,” KFMC CEO further said.

Judy Faulkner, CEO, Epic Systems, said Epic is one of the best systems worldwide and has been implemented in well-known healthcare organizations such as Mayo Clinic, Cleveland Clinic, and several international medical centers, including John Hopkins Aramco, Cleveland Clinic Abu Dhabi, and Dubai Health Authority. KFMC is the second facility to implement Epic in the Kingdom.

Moreover, KFMC plans to extend the system in other centers within the Kingdom in the future. — SG