RIYADH — The Philippine Embassy and the Philippine Overseas Labor Office (POLO) have recently launched a Joint Assistance Desk (JAD). The desk aims to respond to requests for help from Overseas Filipinos based in the Kingdom of Saudi Arabia on assistance to nationals (ATN) and labor concerns.
ATN concerns relate to assistance for criminal cases, immigration issues, detention, repatriation of bodies and road traffic accident cases.
Labor concerns include employment-related concerns such as medical referrals, non-performance of family obligations, runaways, death benefits, ends-of-service benefits, insurance claims and other employment-related benefits.
The activation of the JAD is part of a series of ongoing efforts to improve the capacity of the Embassy and POLO for the efficient delivery of services to Overseas Filipinos in need of assistance. Other improvements to the Embassy and POLO’s services shall be announced to the public shortly.
Filipinos with consular concerns (passports, notarial service and authentication, marriage, police clearance referrals, fingerprinting of NBI forms, reports of marriage and birth) may contact the Embassy’s Consular Section at telephone no. 482-3816 fax no. 488-3945, email: consular@philembassy-riyadh.org.
The abovementioned contact numbers and email address are for those under the jurisdiction of the Philippine Embassy in Riyadh, particularly the regions of Riyadh, Eastern Region, Qassim Region, Hail Region, Northern Border Region and Al-Jouf Region.
The Philippine Consulate General in Jeddah (www.jeddahpcg.dfa.gov.ph) handles labor and ATN concerns for those in the regions of Makkah, Madinah, Asir, Jazan, Najran, Baha and Tabuk.
Overseas Filipinos may contact the JAD at the following hotlines and email address: (+966) 56 989 3301 – ATN Concerns; (+966) 50 285 0944 – Labor Concerns; Email: assistance@riyadhpe.com; Website : www.riyadhpe.dfa.gov.ph.
