Holy Mosques Presidency offers 10 services online

MAKKAH — The Presidency of the Affairs of the Two Holy Mosques has announced 10 services people can use online instead of visiting the presidency’s office, Makkah newspaper reported. Mashhour Al-Munimi, vice president of the authority, said the presidency offers 10 services to the public through its portal to minimize crowding caused by people visiting the office to carry out routine procedures. “All of the e-services are processed within three days. These services are now exclusively offered online to facilitate the application process and to enhance the performance of the presidency. The presidency prioritizes the comfort and satisfaction of the pilgrims,” said Al-Munimi. The first of the 10 services pertains to people looking for seasonal employment. “Citizens wishing to apply for a seasonal job with the presidency are welcome to apply through the presidency’s portal. The applications will be reviewed and the short-listed applicants will go through interviews and other procedures before they are accepted for work during Umrah or Haj season,” said Al-Munimi. He also said pilgrims, citizens, residents, expatriates, institutes and associations can apply to visit the Two Holy Mosques Museum through its portal. “To visit the museum, one must first apply to the presidency and the presidency will check the available times and dates and make an appointment for the applicant. The third service is to book a visit to Kaaba Kiswa Museum. The fourth service for permission to serve meals to pilgrims and visitors in the two holy mosques during Ramadan,” said Al-Munimi. He also said people can submit complaints regarding the lack of maintenance or poor services in any of the two mosques through the website. “The sixth service allows users of other services to follow up with their pending paperwork online. Users of the services can quickly know their status online instead of visiting the office to inquire about their paperwork,” said Al-Munimi. He said people can also apply for itikaaf (staying inside mosques for meditation and worship) in the last 10 days of Ramadan in the holy mosques through the portal. “To apply for itikaaf especially during the last 10 days of Ramadan, one must apply online through our portal to receive a locker number and key and a guaranteed place. The applicant can also request to be communicated with his or her language,” said Al-Munimi.