MOBILY provides its services to customers in most of the Kingdom’s airports to introduce all its products and be close to its customers at the same time. This service comes in line with the company’s customer experience strategy.
Athbi Al Aqeel, Acting Executive General Manager Retail, said Mobily branches at airports come out of its interest in providing its voice, Internet, and data services and products, in addition to facilitate additional services activation process like roaming for passengers, postpaid payment services, and authenticating fingerprint for arrivals from other countries. These developments validate Mobily’s leadership in the region and increase the level of customers.
Mobily outlets at King Khalid Airport, Riyadh are in terminal 1 and terminal 5, and at Price Mohammed Bin Abdulaziz Airport in Madinah, and at King Abdulaziz Airport in Jeddah in the Northern and Southern terminal, in addition to King Fahd Airport in Dammam. Mobily airport outlets are working 24/7.
Mobily roaming services cover more than 100 countries around the world, and customers can activate Internet roaming via self-services (*1100#) or via auto answer, communicating with customer care agents, or by visiting one of our outlets around the Kingdom.
