Saudi Gazette report

JEDDAH — Authorities in Saudi Arabia have enabled international pilgrims to activate eSIM cards directly through service provider applications, offering seamless digital connectivity upon arrival in the Kingdom.

The joint initiative is led by the Communications, Space and Technology Commission (CST), in partnership with the Ministry of Interior (MoI) and licensed telecom providers.

The service allows pilgrims to request eSIM cards from local providers, which are then verified and activated digitally via biometric verification through the “Absher” platform.

This process ensures that pilgrims are connected as soon as they arrive, eliminating the need to visit service branches or wait until reaching their accommodation.

The initiative is part of CST’s broader efforts to support pilgrims through innovative digital solutions.

It reflects the Kingdom’s commitment to enhancing the user experience and highlights the integration between government entities and private sector players in serving visitors to the Holy Mosque.