Parcel deliveries in Saudi Arabia surpass 54 million in Q3 2026

RIYADH — More than 54 million shipments and parcels were delivered in Saudi Arabia during the third quarter of 2026, the Transport General Authority (TGA) said in its quarterly statistical bulletin, reflecting sustained growth in e-commerce and logistics.

According to the bulletin's index of complaints escalated to TGA, Ajex recorded the fewest with one, followed by iMile with two, GFS and Naqel with three each, Starlinks and DHL with four each, and RedBox with five. Aramex and SPL recorded seven each, JDL eight, SMSA and FedEx 11 each, J&T 17, and UPS 18.

Escalated complaints are those companies that fail to resolve within the set timeframe. Customers first contact the delivery company directly and, if it does not respond, can escalate to the authority through its unified number, 19929, or its website. The authority then follows up to ensure action is taken in line with regulations.